IT Service Desk Contact Information

DUO 2-Step Authentication Help:

For DUO-specific concerns please submit a ticket here. For all other concerns, please submit a request here.

Submit an IT Service Desk ticket.
Or, log in to eHelp and use our live Chat Service during our chat hours from 8:15 AM to 4:30 PM Monday through Friday.
If you can't log into the IT Service Desk portal or Chat Service, use the Help Request Form.
Contact us by phone at (909) 869-6776.
Email us at itservicedesk@cpp.edu.
For in-person tech support, visit:
- IT Service Desk in Building 1, Room 100. Our business hours are Monday through Fridays from 7:30 AM to 5:00 PM.
- Student Tech Desk, located on the second floor of the University Library. Hours of Operation:
  - Monday - Thursday: 8:00 AM - 8:00 PM
  - Friday: 8:00 AM - 4:30 PM
  - Saturday: 10:00 AM - 6:00 PM
  - Sunday: 12:00 PM - 8:00 PM

IT Support Services are not available during campus holidays and scheduled closures.

Note: This page was last updated on March 4, 2022.