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14.0 - Last modified on 12-06-2024 Revised by Sean Preschern (smpreschern)

13.0 - Last modified on 12-06-2024 Revised by Sean Preschern (smpreschern)

12.0 - Last modified on 12-04-2024 Revised by Joseph Dickson (jedickson)

11.0 - Last modified on 12-04-2024 Revised by Sean Preschern (smpreschern)

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8.0 - Last modified on 01-23-2024 Revised by Joseph Dickson (jedickson)

7.0 - Last modified on 12-06-2023 Revised by Joseph Dickson (jedickson)

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5.0 - Last modified on 09-06-2023 Revised by Sean Preschern (smpreschern)

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3.0 - Last modified on 03-04-2022 Revised by Marcy Gates (mgates)

2.0 - Last modified on 12-22-2021 Revised by Marcy Gates (mgates)

1.0 - Created on 07-18-2016 Authored by Angela Mahoney (ascmahoney)

IT Service Desk Contact Information


DUO 2-Step Authentication Help:

For DUO-specific concerns please submit a ticket here. For all other concerns, please submit a request here.


Contact the IT Service Desk:

  1. Submit an IT Service Desk ticket.
  2. Or, log in to eHelp and use our live Chat Service during our chat hours from 8:15 AM to 4:30 PM Monday through Friday.
  3. If you can't log into the IT Service Desk portal or Chat Service, use the Help Request Form.
  4. Contact us by phone at (909) 869-6776 or email us at itservicedesk@cpp.edu.
  5. Our hours of support are Monday through Fridays from 7:30 AM to 5:00 PM.

IT Support Services are not available during campus holidays and scheduled closures.

Note: This page was last updated on December 22,2021.